Frequently Asked Questions

Website Navigation

Why did you change the RAA Website?


Over the years, in order to serve our amazing members, RAA acquired a set of separate technology tools to support our mission. Consolidating these technical solutions to reduce costs, improve capabilities, support our volunteers and better serve our membership was an important driver. Staying solvent and providing opportunities for our members during the pandemic drove the implementation of online exhibitions, and addition of touchless services to keep our community of artists safe. Our hope is the new website provides a modern, flexible technical solution to support our core mission: enable community outreach and collaboration, and make life at the RAA more transparent.




When can I activate my member account?


On July 28th 2021, you will receive instructions on activating your RAA member account!




How do I activate my member account for the first time?


If you are a current RAA Member you already have an account on the new RAA website. Important items to note:

  • All current RAA members are already registered on the system.
  • Current RAA members should have received a customized email on July 27th containing:
    • your RAA Registered email address and
    • information about the new member functions.
  • Your RAA Registered email address is the email that RAA currently uses to send you communications.
  • These instructions will guide you through establishing your member connection.




What is my RAA Registered email address and why is it important?


Your “RAA Registered email address” is the email that RAA uses to send you communications. This is the email that you should use to log into the member area of this website. Using this email is important to ensure that you are properly connected to your membership plan and can access member-only capabilities.




How do I renew my membership?


Your existing membership level and renewal date can be viewed by visiting the Membership page and clicking Check My Membership Status. (you will be prompted to log into the system). If your membership is Expired simply return to the Membership page, then select and purchase a Membership level of your choice!




Why am I getting emails from RAA when I opted out of email communication?


RAA has recently upgraded our website and communications systems to better serve our members and the community. We felt is was important for everyone to receive the communication about connecting with the new website. We would like to encourage you to allow us to periodically send you email communications. Sending physical mail incurrs additional time and cost for volunteers that could be directed towards our membership, gallery and community outreach. Those who wish to be excluded from future annoucements may click the unsubscribe link at the end of any of our communications.





Volunteering

When will I be able to volunteer again?


The gallery will open for the Fall Exhibition! Entry day for Fall exhibition is on August 21st! A Volunteer page is now available on our new website.




How do I volunteer as a Gallery Docent?


Go to the website navigation bar and click on the word “ Volunteer”. The Volunteer in the Gallery page will display. This page contains a list of volunteer opportunities! To volunteer as a docent click the Volunteer Now button on the Gallery Docent line. You will now be prompted to select an opening. Find the date you wish to volunteer and click on it. A box on the right side of the screen will populate with your choice. Click the Select button and it will take you to another screen that will ask you to confirm your details and “ Book It”. You should receive an email sent to your RAA Registered Email Address containing the details of your volunteer day. Additionally, you will receive a reminder email prior to your scheduled day that contains instructions for entering the gallery!




What are my responsibilities as a Gallery Docent?


The Gallery Docent manages the visitors to our member run gallery. This includes welcoming new visitors, answering questions, providing information about our association and helping with purchases.




Are there additional volunteer opportunities?


Recurring volunteer opportunities are listed on the Volunteer page of the website. These include Gallery Docent, Entry Day, Hanging and Arts Alive Docents. Since RAA is a completely member run organization, we need support from our members in many areas. If you are interested in volunteering to support RAA in some manner other than the recurring opportunities, please complete the Volunteer Availability form. In this form you can tell us other ways you can help operate our amazing organization!





Why RAA?

How do I partner with RAA?


As part of our mission, RAA is interested in partnering with like minded museums and art organizations in the area that contribute to community outreach and education. To understand more about us, please visit our About Pages. To contact us please use our Contact Form!




How do I become a board member?


RAA is always looking for qualified RAA members to join our working Board of Directors. To learn more go to the Board Of Directors page. On this page you can read about our working board of directors and view our organizations by-laws. If you wish to be a Director, please complete this form and email to president@redwoodart.net.





Exhibitions

When will there be more information about the Fall Exhibition entry day procedures?


The Fall Entry Day Procedures will be published on August 7th. These instructions will be sent by email and included in this FAQ. Our Homepage includes the dates associated with the Fall Exhibition!




Where do I find the schedule of upcoming exhibitions?


Go to the website navigation bar (or for Mobile the three stacked lines), and move your cursor so it is over the word “Exhibitions” in the navigation bar. You will see a drop down menu. Select “Upcoming Exhibitions” and a table will appear that displays the scheduled upcoming exhibitions.




How do I buy art online?


You can buy art from the Current Exhibitions on the website. View the gallery containing the work you wish to purchase. At the bottom of the exhibition description box is a link “Purchase Art”. Click on this link and complete and submit the displayed form. Our Gallery Sales Manager will contact to arrange payment and pickup of the chosen art.